Customers & Vendors

Disclaimers and Limitations of Liability

Mapco has attempted to provide current and accurate information on our website. Mapco assumes no responsibility for and makes no representations regarding the accuracy or completeness of the information and assumes no liability for any loss, damage or injury of any kind which may result from or arise out of the use of this information by any person. Mapco may change products or services mentioned at any time without notice. Mapco offers no warranties on any products or services. All the information provided on this website is provided as is. Mapco will not be liable for any damages or injury caused by this website including but not limited to any performance failures, errors, omission, interruption, defect, delay in transmission, computer virus, or line failure.

Vendor Purchase Orders

Purchase Orders must not be executed at a higher price than those specified on our PO. If pricing is inaccurate, or delivery cannot be met, contact purchasing for approval before proceeding. Late deliveries may affect your supplier rating. Charge backs will incur when applicable. Over shipment will be refused and debited at time of payment, unless authorized. Raw material shipping tolerances is ± 5% only and must be DRC conflict free. All Mapco products are to be handled with care and returned in their original containers with proper tag(s) attached. Product is to be packaged to prevent any damage during shipment. Mapco and our customers reserve the right to verify conformance of supplied product/services at premises.

Sales/Use Taxes

Pricing does not include any sales, excise, use or other taxes, brokerage fees or duties. Buyer will be liable for all such taxes, brokerage fees, duties or tariffs.

Pricing

Prices are subject to change without notice. Orders through the website will be billed at the current prices, and any typographical errors will be subject to correction.

Due to the current pricing matrices on this website and rounding differences. The actual cart pricing may be slightly different then your actual billing amount.

Delivery

All orders will be shipped and back-ordered within 1 day. Dowel Pin orders with flats will be shipped within 2 days. Mapco offers a variety of different shipping options. We will ship orders by UPS ground, Blue-2nd day air, Red-Next day air. Shipments will be UPS collect or prepay and add. If at any time the order exceeds UPS maximum weight we will ship by freight carrier. Freight carrier will need to be specified by customer and will be sent collect. All orders are FOB shipping point Canton, MI.

Damaged Merchandise

If a UPS shipment arrives with visible damage, refuse the shipment. If a UPS shipment arrives with hidden damage, review the contents and extent of the damage and keep the original packaging for the carrier’s inspection. Damage to trucking shipments must be noted at the time of shipment. If there is visible damage, sign the carrier’s delivery receipt as package received damaged. If there is hidden damage contact the carrier as soon as possible and keep the packaging for inspection. Call Mapco at 734-829-0020 and speak with Customer Service within 24 hours to report damaged merchandise.

Condition of Sale: Pull Dowels & Alloy Dowels

  • Pull Dowels package quantity 20 pcs per size.
  • Alloy Dowels package quantity 100 pcs per size.
  • Terms: Net 30.
  • FOB: Canton.
  • No Returns after 90 days.
  • No Broken packages.
  • Return Authorization Number Required.
  • Restocking Fee.
  • Special discounts available on quantities over 100 pieces in bulk packaging.
  • Box packaging ready to be displayed on your shelf are list price.
  • All pins are lot numbered for traceability
  • Pricing subject to change due to material increases and availability.

Condition of Sale: Custom Parts

  • Terms: Net 30.
  • FOB: Canton.
  • No Returns after 90 days.
  • Mapco reserves the right to ship ± 5% of the order quantity.
  • All returns must have prior approval and require Return Authorization Number.
  • Any part modified or altered by someone other than MAPCO is not subject to return.
  • Cancellations are granted only when parts are still in process. Buyer agrees to pay for material and labor cost incurred. Completed parts are not subject to cancellation and Buyer agrees to pay purchase order price.
  • Engineering changes must be submitted immediately. Pricing will be adjusted to reflect changes. If parts are in process or completed and cannot be modified Buyer agrees to purchase and pay according to original agreement.

WHAT YOU SHOULD KNOW

Welcome to the Mapco Manufacturing, Inc. website. The goal of this website is to provide you with access to our products and services. Please read our Terms of Use carefully before continuing on with your use of this website. These terms shall govern the use of the website and apply to all internet traffic visiting the website. The terms herein are meant to protect all of our website visitors, and your use of this website signifies your agreement with these terms. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS WEB SITE. Mapco Manufacturing, Inc. and its representatives reserve the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time, and without notice. Such modifications shall be effective immediately upon posting. By using this website after we have posted such modifications, alterations or updates, you agree to be bound by such revised terms.

PRIVACY

Your privacy is very important to us. Mapco Manufacturing, Inc. is committed to providing you with a secure online experience that protects your confidential information. When Mapco Manufacturing, Inc. collects such information from you, this information is used solely for its own purposes. Mapco will not disclose, or sell personnel information about you.